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Case studyAI · SaaS

Lumen AI

An AI writing assistant with RAG search over private company knowledge.

Key result
12k+ teams
Timeline
9 weeks
Year
2026
Stack
LLMs · RAG · Agents
12k+ teams

The challenge

Company knowledge was buried in wikis and threads — every document written started from a blank page and stale information.

What we built

An assistant with retrieval-augmented search across private docs: grounded answers with citations, drafts in the company's voice, and admin controls IT actually approved.

The outcome

Adopted by 12,000+ teams. Drafting time fell by half in customer studies, and 'source cited' became the feature users trusted most.

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